Friendli – Google AI Hackathon

Friendli – Google AI Hackathon

AI-powered connection app

AI-Powered Connection App

Product design, UX/UI design, interaction design

Product design, UX/UI design, interaction design

Timeline: 2 weeks

Team: Nekruz Ashrapov (full-stack developer), Liang L. (full-stack developer), Mariia Konash (designer)

My role: Product, UX/UI, Research, Front-end

Timeline: 2 weeks

Team: Nekruz Ashrapov, Liang L. (developers)

My role: Product, UX/UI, Research, Front-end, wireframes

2 weeks

Nekruz Ashrapov, Liang L. (full-stack developers)

Product, UX/UI, Research, Front-end

How can we make a new technology accessible for senior users? With a focus on human-to-human communication, an intuitive interface, and straightforward user flows, Friendly's Gemini AI matching algorithm is designed to make new technology accessible for senior users.

How can we make a new technology accessible for senior users? With a focus on human-to-human communication, an intuitive interface, and straightforward user flows, Friendly's Gemini AI matching algorithm is designed to make new technology accessible for senior users.

Google AI Hachathon

Google AI Hachathon

"Build a creative app that uses Google’s Generative AI tools. Push the boundaries of what Gen AI apps can do with Gemini!" – that was the prompt given to us.

"Build a creative app that uses Google’s Generative AI tools. Push the boundaries of what Gen AI apps can do with Gemini!" – that was the prompt given to us.

Our solution

Our solution

Potential business profit ????

Potential business profit ????

Subscription model

Subscription model

Additional premium features like video calls, priority matching, or access to exclusive events could be offered for a monthly or annual subscription fee.

Additional premium features like video calls, priority matching, or access to exclusive events could be offered for a monthly or annual subscription fee.

Catered subscriptions to different needs and budgets with varying levels of premium features.

Catered subscriptions to different needs and budgets with varying levels of premium features.

Advertising revenue

Advertising revenue

Potential to partner with relevant businesses like senior care facilities, healthcare providers, or pharmaceutical companies to display targeted ads within the product.

Potential to partner with relevant businesses like senior care facilities, healthcare providers, or pharmaceutical companies to display targeted ads within the product.

Product validation ????

Product validation ????

National Poll on Healthy Aging (2023)

National Poll on Healthy Aging (2023)

34% of adults aged 50-80 reported feeling isolated in the past year.

34% of adults aged 50-80 reported feeling isolated in the past year.

MedicareFAQ (2024)

MedicareFAQ (2024)

57% of seniors reported feeling lonely, including over half of married seniors (53%).

57% of seniors reported feeling lonely, including over half of married seniors (53%).

Defining product direction

Defining product direction

Hierarchy

Hierarchy

Directing the eyes to the most crucial elements on the page.

Directing the eyes to the most crucial elements on the page.

Simplisity

Simplisity

Reducing all non essential elements to eliminate confusion.

Reducing all non essential elements to eliminate confusion.

Accessibility

Accessibility

Maintaining a focus on accessibility to minimize confusion.

Maintaining a focus on accessibility to minimize confusion.

User satisfaction

User satisfaction

Meeting the user's expectations with a sense of accomplishment.

Meeting the user's expectations with a sense of accomplishment.

Delving into design decisions 1/2

Delving into design decisions 1/2

Full user profile preview

Full user profile preview

- Felt too visually busy.

- Doesn't show why this profile was selected as a good match.

- Easy to miss the "Next" button.

  • Felt too visually busy.

  • Doesn't show why this profile was selected as a good match.

  • Easy to miss the "Next" button.

Full user profile preview with statistics

Full user profile preview with statistics

- May feel too complicated for senior users.

- Doesn't show full profile right away.

- Some data may be unnecessary to display.

  • May feel too complicated for senior users.

  • Doesn't show full profile right away.

  • Some data may be unnecessary to display.

Full user profile preview with statistics (condensed)

Full user profile preview with statistics (condensed)

- May feel too simplified.

- Less context.

  • May feel too simplified.

  • Less context.

Delving into design decisions 2/2

Delving into design decisions 2/2

Check boxes

Check boxes

- Doesn't support all account requirements such as profile picture and description text.

- Users are limited to available options.

  • Doesn't support all account requirements such as profile picture and description text.

  • Users are limited to available options.

Complete account set up while signing up

Complete account set up while signing up

- May feel too complicated.

- No skipping option.

  • May feel too complicated.

  • No skipping option.

A/B testing key insights

A/B testing key insights

Stuck when needing help

Stuck when needing help

Older users were frustrated when they couldn't find next steps.

Older users were frustrated when they couldn't find next steps.

Doesn't feel human

Doesn't feel human

Older users felt disconnected from suggested accounts when AI was strongly emphasized in the selection process (I found this comment extremely interesting).

Older users felt disconnected from suggested accounts when AI was strongly emphasized in the selection process (I found this comment extremely interesting).

Lack of clear explanation

Lack of clear explanation

Some senior users were unsure about the need to answer certain questions.

Some senior users were unsure about the need to answer certain questions.

Success metrics

Success metrics

Accessibility

Accessibility

  • Large default font sizes

  • High contrast

  • Minimal visual noise

  • Large default font sizes

  • High contrast

  • Minimal visual noise

Functionality

Functionality

  • Companion search

  • Minimal clicks

  • Encourages interaction

  • Companion search

  • Minimal clicks

  • Encourages interaction

User oriented

User oriented

  • User needs come first

  • Made for people

  • Feels human

  • User needs come first

  • Made for people

  • Feels human

If I had more time…

If I had more time…

In the time frame of the hackathon, I focused on the signup process and account browsing. If I had more time, I would also work on chat boxes, video calls, and communication methods.

In the time frame of the hackathon, I focused on the signup process and account browsing. If I had more time, I would also work on chat boxes, video calls, and communication methods.

Learnings

Learnings

Team work

Team work

I learned a lot about being part of a team with developers, especially since I was the only designer. I got better at sharing my design ideas in a way that made sense to them. Plus, I feel like I understand developers better now.

I learned a lot about being part of a team with developers, especially since I was the only designer. I got better at sharing my design ideas in a way that made sense to them. Plus, I feel like I understand developers better now.

Unbiased thinking

Unbiased thinking

I learned not to be biased when assuming user needs. I had to completely rethink my design approach after researching my users.

I learned not to be biased when assuming user needs. I had to completely rethink my design approach after researching my users.

Mariia Konash 2024

Created with Figma, Framer and Caffeine

Mariia Konash 2024

Created with Figma, Framer and Caffeine